Returns And Exchanges

Due to the nature of the product, refunds will not be given on digital downloads, and if an item is personalised, prints will not be refunded. However, if your print arrives damaged, we will gladly send you a replacement.
Initial proofs are sent for you to approve. It is the customers responsibility to check for spelling mistakes, colour changes etc. Once the customer has approved the piece and it has been printed, the sale is final. Extra prints will not be made if a mistake is found after the event so PLEASE check the proof carefully!
Please note that colours may vary due to your monitor settings, and as a result refunds cannot be issued based on the colours of prints received.